Business Operations Manager

Role Purpose:

This role will play a pivotal role in driving the operational efficiency, strategic alignment, and achievement of business goals. The role requires streamlining operations, enhancing customer experience and effective people management, ensuring sustainable growth and continuous improvement.

Key Responsibilities:

Strategy Execution

• Collaborate with senior management to define and execute the strategic vision for the business
• Drive the implementation of business plans, annual budgets, and performance metrics to achieve financial and operational objectives
• Review key performance indicators to ensure business targets are met. Provide inputs to leadership on achievements, challenges, and areas for improvement
• Identify and drive new initiatives for business growth in line with business goals and strategy
• Own the PnL of the business and work acro...