Business Process Associate

Business Process Associate

Role Overview

We're hiring Customer Service Representatives for a Utility Account. This is a 100% onsite role with a morning shift, ideal for candidates who want a stable schedule and the opportunity to grow in a customer-focused environment. You'll be part of a dynamic team providing excellent support to customers of a utility service account while working in a professional onsite setup.

What You’ll Do

• Handle inbound customer inquiries related to utility services
• Provide accurate information, account support, and issue resolution
• Process service requests, billing concerns, and general concerns
• Maintain high quality customer service and satisfaction
• Document customer interactions properly following company guidelines

Qualifications

• Completed at least 2 years in college
• TOR or Diploma is required
• Good communication and c...