Business Solutions Specialist

Toronto, Ontario, Canada • Posted March 23, 2026

Job Type: Full-time

Location: Toronto, Ontario

Posted: March 23, 2026

Category: Business Operations Specialists

Application Deadline: May 02, 2026

Role Description

Is this role right for you?
Leverage PCM Tools capabilities to proactively detect anomalies, optimize performance, and support root cause analysis.

Collaborate with application and infrastructure teams to integrate PCM Tools across services and environments.

Develop Python scripts to automate monitoring tasks, data extraction, and alerting workflows.

Integrate monitoring tools with CI/CD pipelines and ITSM platforms for streamlined operations.

Work together with product owners, scrum masters, developers and testing teams (both cross-functional and multi-country teams) to perform gap analysis, observability assessment and monitoring requirements validation.

Collaborate with multiple technology groups and vendors to ensure that the applications, integrations, infrastructure, and security architectures are designed to meet evolving business requirements. 

Ensure that our deliverables meet standards for reli...

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