Business Support Assistant - Billing

Parañaque, Metro Manila, Philippines • Posted June 10, 2026

Job Type: Full-time
Location: Parañaque, Metro Manila
Posted: June 10, 2026
Category: Financial Clerks
Application Deadline: July 20, 2026

Role Description

Time Type:

Full Time

Position:

BSS Control Tower BSA – Financial Services

Department / Location:

MNL ISSC - Business Support Services Control Tower

Line Reporting:

Business Support Services CT – Team Leader

The Business Support Assistant is responsible for Control Tower Billing activities related updating and issuance of billing to the customer and/or cross trade partner. They must ensure the highest quality of service which includes compliance to KPI – Quality, Timeliness and Utilization / Productivity. They are expected to proactively communicate issues identified with the process and provide improvement suggestions.

Key Tasks & Deliverables

  • Billing Support - Bill shipments according to the SOP.

  • Complete all shipments pulled in the daily workload due for billing on a daily basis.

  • Report irregularities as per SOP and Global KPI. Perform proper escalation when necessary.

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