Business Systems Analyst

Description

Now Hiring

Business Systems Analyst – Oshawa

We have an exciting opportunity for a Business Systems Analyst in Oshawa at Mackie Group.

Responsibilities

• Analyzing and defining business processes and writing process specifications.
• Project Management – Setting Action Plans, Teamwork & Collaboration, Results-Driven, Customer Focus, Management of Project Costs and Timelines
• Field incoming problem tickets from end users to resolve application and software issues within databases, and other mission-critical systems.
• Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
• Prioritize, schedule, and administer all instances where enhancements and defect resolution are required.
• Perform hands‑on fixes at the desktop level, including installing and upgrading software, and configuring syste...