Call Center Advisor-Rutoro Full Time

Kampala, Central Region, Uganda • Posted June 06, 2026

Job Type: Full Time

Location: Kampala, Central Region

Posted: June 06, 2026

Category: Information and Record Clerks

Application Deadline: July 16, 2026

Role Description

Exquisite Solution Limited is seeking a motivated and customer-focused Call Center Advisor to support our client in the telecommunications sector. This role is ideal for candidates who are fluent in all the three languages Rutoro, Runyakole and Kiswahili, as you will be the first point of contact for customers, providing professional and timely assistance across telecom products and services
Key Responsibilities
Handle incoming customer calls professionally, efficiently, and courteously in Rutoro, Runyakole and Kiswahili.

Provide clear and accurate information regarding company products, services, promotions, and basic technical support.

Resolve customer inquiries and complaints effectively, escalating complex issues to relevant departments when necessary.

Accurately record all customer interactions and feedback in the CRM system.

Deliver excellent customer service to ensure high customer satisfaction...

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