Call Center Agent

On-site - Pasay 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Incentives

Free Meals, Sleeping Quarters

Description

• Respond to customer inquiries via phone, email, and chat.
• Provide exceptional customer service to enhance customer satisfaction.
• Assist customers in resolving issues and troubleshooting problems.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and efficiency.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 1–3 years of experience in a call center or customer service role.
• Skills and Competencies: Strong customer service skills and problem-solving abilities.
• Skills and Competencies: Financial literacy and technical pr...