Call Center
philippines, philippines, Philippines • Posted May 26, 2026
Job Type:
Full-time
Location:
philippines, philippines
Posted:
May 26, 2026
Category:
Other Sales and Related Workers
Application Deadline:
July 05, 2026
Role Description
Job Description
Handling inbound and outbound calls.
Identifying customers’ needs, clarifying information, researching every issue and providing solutions.
Researching customer information using multiple resources and routing calls to the right resource.
Well-versed with company policies.
Building sustainable relationships with customers by going the extra mile
Maintaining records of the conversations with the customer and analyzing the data.
Submitting timely reports on performance, targets, and customer queries.
Minimum Required Qualifications
Prior experience in a customer support role.
Track record of over-achieving quota.
Solid phone and verbal communication skills with active listening.
Familiarity with CRM systems and practices.
Customer focus and adaptability to different persona...
Minimum Required Qualifications
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