Call Center Representative

On-site - Manila No Exp Required High/Senior High School Full-time

Job Description

• Respond to customer inquiries via phone, email, or chat.
• Provide accurate information regarding products and services.
• Resolve customer complaints in a timely and efficient manner.
• Maintain records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years of relevant experience preferred.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Customer-oriented with patience and empathy.
• Working Conditions: Fast-paced office environment; shift work may be required.

Working Location

If the position requires you to work overs...