Call Center Representative

Call Center Representative – Monroe & West Monroe, LA
Location: Monroe, LA & West Monroe, LA
Pay: Competitive hourly rate + bonus opportunities

Now Hiring – Join a Growing Team

Tubbs by Grubbs, a leader in the bath remodeling industry with over 25 years of success, is seeking motivated and customer-focused Call Center Representatives to join our team. If you enjoy speaking with people and want to grow your career in a fast-paced environment, this is a great opportunity.
What You’ll Do

+ Contact homeowners to set qualified appointments for free consultations

+ Follow provided scripts while adapting to customer needs

+ Answer inbound calls from prospective customers

+ Handle questions and address objections professionally

+ Accurately enter customer information and appointment details

+ Confirm appointments and follow up as needed

+ Maintain and update lead information and reports

Qualifica...