Call Center Representative

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

• Handle inbound and outbound customer calls.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Manage customer inquiries and complaints in a professional manner.
• Document all interactions in the customer management system.
• Assist in identifying and escalating priority issues to appropriate teams.

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

Life Insurance, HMO

Additional Benefits

• Night Differential

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication skills in English
• Skills and Competencies: Proficient in customer service
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