Call Center Representative

On-site - Quezon City No Exp Required Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Performance Bonus, Employee of the Month Award, Incentives

Description

• Handle customer inquiries and provide accurate information regarding products and services.
• Resolve customer complaints promptly and efficiently.
• Document interactions with customers in the company database.
• Assist in upselling and cross-selling products to customers.
• Maintain a positive and professional attitude during all customer interactions.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or call center environment.
• Skills and Competencies: Strong verbal communication skills.
• Skills and Competencies: Ab...