Call Centre Agent

Les Espaces Memoria is recognized for its compassionate, personalized, and respectful approach to commemorative services. Every day, we support families with professionalism, empathy, and care during some of the most important moments of their lives.

We are currently seeking a Call Centre Agent – Customer Service to join our team!

This position represents an excellent opportunity for students, individuals starting their careers, or anyone looking to gain valuable professional experience in a meaningful and people-focused environment. It also offers a unique gateway to discover the various facets of the funeral services industry and grow within our organization.

Key Responsibilities

• Receive, process, and transfer incoming calls through the main telephone switchboard;
• Respond to general inquiries and provide first-level information to families and clients;
• Maintain accurate call logs and rec...