(CAN) Customer Service Manager

Join to apply for the (CAN) Customer Service Manager role at Walmart Canada .

Base pay range

CA$15.00/hr - CA$15.00/hr

Position Summary

Working as a Customer Service Manager at Walmart Canada is an opportunity to develop retail industry skills. The role coordinates front‑end operations to provide exceptional customer service, ensuring a positive shopping experience and customer loyalty. The manager also maintains compliance for company programs and operational standards.

What You’ll Do

• Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
• Handles customer and associate concerns and provides guidance as required.
• Monitors all front‑end associates ensuring proper coverage, coordinating breaks and provides assistance to outlying registers.
• Provides training to ass...