Case Coordinator - Remote

We are seeking a dynamic and driven Case Coordinator for our client’s Expert Witness Department. This role is currently based remotely, working from home.

The role of Case Coordinator
This role manages and progresses Expert Witness enquiries, acting as the first point of contact for clients and stakeholders. It involves preparing and following up on enquiries and quotations, supporting business development, collaborating with Client Managers, and ensuring accurate, confidential case handling in line with SLAs, deadlines, and service standards.

The position of Case Coordinator requires:

A high level of autonomy
Strong stakeholder management
A proactive approach to securing direct instructions
Maximising income
Supporting business growth
Delivering excellent customer service
Maintaining confidentiality and compliance
Key responsibilities:

Act as the first point of contact for Expert Witness enquiries, managing inbound leads across phone...