CCaaS Solution Engineer AI-Driven Contact Center Architect

toronto, on, Canada • Posted June 04, 2026

Job Type: Full-time

Location: toronto, on

Posted: June 04, 2026

Category: Other-General

Application Deadline: July 14, 2026

Role Description

                    A leading financial institution in Canada is seeking a highly skilled Solution Engineer to design and implement Contact Centre as a Service (CCaaS) solutions. This role involves collaborating with cross-functional teams, providing technical leadership, and evaluating CCaaS platforms. The ideal candidate should have a bachelor's degree in Computer Science and proven experience with CCaaS solutions. Benefits include a competitive rewards program, flexible vacation, and community engagement opportunities.
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