Client Care Coordinator

Monmouth, Wales, United Kingdom • Posted June 06, 2026

Job Type: Full-time
Location: Monmouth, Wales
Posted: June 06, 2026
Category: Information and Record Clerks
Application Deadline: July 16, 2026

Role Description

Job Description

We are looking for a dedicated and compassionate Care Coordinator to join our team, helping to deliver exceptional care to clients in their own homes. This role combines office-based coordination with hands-on support in the community

Key Responsibilities:

  • Conduct service reviews and develop client support plans
  • Create, update, and audit care plans using digital care planning tools
  • Maintain accurate records on Home Instead software and People Planner
  • Carry out client and Care Professional introductions and reviews
  • Supervise and mentor Care Professionals, supporting their development
  • Provide support with care calls in the community when required
  • Assist with scheduling and rota management as needed
  • Build strong relationships with clients, families, and external professionals
  • Ensure compliance with equality, diversity, and safeguarding policies
  • Support the Cli...
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