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Client Care Representative (Part time)

Langley, British Columbia, Canada • Posted June 05, 2026

Job Type: Full-time
Location: Langley, British Columbia
Posted: June 05, 2026
Category: Information and Record Clerks
Application Deadline: July 15, 2026

Role Description

The Opportunity:

The Client Care Representative is responsible for answering queries, complaints and processing client requests in person, via phone and electronic media such as email/e-work and online chat etc. The CCR will process permits, prepare correspondence and fulfill client needs to ensure customer satisfaction. The CCR, will act as a liaison, provide product/services information and resolve any emerging problems that clients may face with accuracy and efficiency.


Status: Regular, Part-Time, Union 
Location: Vancouver, Langley, Nanaimo (In Office)
Pay Grade: 11 Step: 1 (Starting at $30.87/hr, minimum 17.5 hours per week)
Number of openings: 4
Reports to: Business Leader, Client Care 


Principal Accountabilities: 

  • Receive, review, and process applications for services in order to ensure that services are administered in accordance with required standards. This includes issuing permits for installation of e...

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