Client Experience Coordinator

Job Description

Due to continued success, we are now seeking a resilient Client Experience Liaison to join the team.

The Role Involves

• Managing client feedback effectively to address concerns and improve service quality
• Conducting courtesy calls to maintain positive relationships with clients and gather valuable feedback
• Processing client survey forms to gather insights and identify areas for improvement
• Assisting with disengagements in a professional and empathetic manner to ensure a smooth transition for clients
• Collaborating with team members to deliver exceptional service and exceed customer expectations

This is a genuine opportunity to join a progressive company with long term prospects.

About The Accountancy Partnership

The Accountancy Partnership is a young, ambitious accounting and software firm with a difference. Our business model is to help small to medium sized ...