Client Experience Manager at Sephora Canada

Elevate client interactions at Sephora Canada as a Client Experience Manager in Vancouver, BC. You'll enhance beauty services, lead a dedicated team, and develop innovative customer experiences.
In this full-time position at the BC-Robson Street store, you'll be responsible for managing the client experience, overseeing various beauty services and events. You’ll train beauty advisors and oversee daily operations in the Beauty, Skin, and Fragrance Studios while ensuring high standards of service and sales support.
Key Responsibilities:
• Oversee daily operations of beauty service offerings
• Ensure effective training and development of team members
• Manage the online system for client reservations
• Support visual merchandising and maintain store cleanliness
• Collaborate with brands to enhance product education
Requirements:
• 2-4 years of relevant managerial experience
• Excellent communication and influence skills
• Proven track record in team buildi...