Client Experience Specialist

Job Title: Community Manager

Location: Mumbai

Experience: 4 - 6 + years in hospitality, reservations, and community management

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About the Role

We are looking for a dynamic and customer-focused Community Manager to oversee daily operations of our coworking space and ensure exceptional client experiences. The ideal candidate will have a strong background in hospitality, reservations, and front-office operations, with proven ability to drive customer satisfaction and operational efficiency.

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Key Responsibilities

· Manage day-to-day operations of the coworking space, ensuring high occupancy and client satisfaction.

· Respond to customer inquiries via phone, email, and chat, maintaining quick and effective communication.

· Coordinate with internal teams to streamline service delivery and enhance client retention.

· Process transacti...