Client-Focused Service Broker Windsor

Make an impact as a Service Broker at HUB Customer Central, specializing in home and auto insurance. Enjoy flexible working options—remote, hybrid, or in-office—in Windsor, Ontario.

The role focuses on understanding client needs and guiding them through policy modifications confidently. Prior experience in insurance isn't necessary, but a genuine commitment to customer service is essential. Competitive pay, comprehensive benefits, and ongoing support for professional development await you.

Key Responsibilities: • Identify and assess client coverage needs • Engage with clients via multiple communication channels • Implement requested policy changes and renewals • Provide assistance with claims while adhering to guidelines • Keep detailed records of client interactions in CRM

Requirements: • High School diploma; college or equivalent preferred • Previous success in customer service desired • Clear and effective verbal and written communication • Strong ability ...