Client Onboarding Process Manager

Role Summary

We are looking for a Client Onboarding Process Manager to lead the onboarding of new logistics clients, ensuring smooth transition from project initiation to operational readiness.

This role focuses on solutioning, coordination, and project management before operations go live.

The role involves working closely with clients whose operations may scale significantly.

Key Responsibilities

Client Solutioning

• Understand client logistics requirements.
• Design customized onboarding plans.
• Recommend logistics solutions involving:
  • 3PL / 4PL models
  • Warehousing
  • Delivery workflows
  • System configurations

Project Lifecycle Management

Manage onboarding phases including:

1. Requirement Gathering
2. Solution Design
3. Pre-production Setup
4. System Prototyping
5. Testing <...