Client Platform Reliability Engineer

Role: Senior Technical Consultant (Data Engineer) - Client Success

Location: Bangalore, Hybrid

About the role...

We are looking for a highly motivated and technically strong Senior Technical Consultant – Client Success to join our team. In this role, you will support o9 customers post-implementation, ensuring seamless platform operations, strong customer outcomes, and high system reliability.

You will play a critical role in managing automated batch processes, troubleshooting issues, and collaborating across Support, DevOps, Product, and Customer teams to deliver a stable and scalable solution environment.

What you will do in this role:

• Ensure timely response, recovery, and resolution of batch automation disruptions while meeting customer SLAs
• Monitor and maintain smooth operations of o9’s cloud-based platform
• Work closely with DevOps and Support tea...