Client Policy Servicing Processor

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Client Policy Servicing Processor

• Process all insurance policy submissions and service requests which include but not limited to new business, renewals, endorsements and cancellations in policy administration systems according to turn around time and standard set
• Carry out all services in a professional manner demonstrating a high degree of quality and accuracy at all time and contribute towards improving Service Survey Net Promoter Score (NPS)
• Demonstrate high degree of integrity and confidentiality. Always maintain confidentiality of customer information and adhere to all compliance guidelines, policies and regulations
• To provide cross functional collaboration work to ensure smooth daily operation within the department
• Handle inquiries from customers and internal/external stakehol...