Client Relations Officer

Quezon City, Metro Manila, Philippines • Posted June 05, 2026

Job Type: Full-time

Location: Quezon City, Metro Manila

Posted: June 05, 2026

Category: Information and Record Clerks

Application Deadline: July 15, 2026

Role Description

The Branch Client Relations Officer is responsible for the daily lobby management operations and provides assistance to the Branch Head in marketing the Bank’s and affiliates’ products and services.
Duties and Responsibilities:
Provide customer service to the clients of the Bank by actively volunteering assistance

Manage lobby traffic in the branch and directing / educating clients to use alternative electronic channels (i.e. the branch's digital machines)

Approve and override transactions

Ensure compliance to the Bank's Policies, procedures and Requirements
Qualifications:
Graduate of any four-year or five-year course / bachelor's degree Holder

With at least three years branch banking experience as an officer (two years of which in Marketing (low counter) and/or Sales of bank products)

Proficiency in computer and business applications

Has effective oral and written c...
                

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