Client Service Manager II - Pharmacy Focus

Become a key player in pharmacy services as a Client Service Manager II with TELUS Health. We want problem-solvers who are dedicated to improving pharmacy operations and patient safety through innovative technology.

In this role, you will be the primary connection for pharmacy clients, ensuring successful utilization of Kroll and other pharmacy technologies. Your insights and strategic expertise will lead to enhanced service delivery and make a difference in client operations while fostering a culture of continuous learning and employee well-being.

Key Responsibilities:
• Lead pharmacy client engagements to assess needs
• Optimize services by implementing best practices with Kroll
• Deliver exceptional service and build strong client relationships
• Gather customer insights for ongoing solution enhancements
• Innovate to improve patient safety and operational efficiency
• Provide extensive support to pharmacy teams
• C...