Client Services Executive

Dubai, United Arab Emirates | Posted on 02/26/2026

Client Services Executive is a professional who is responsible for providing outstanding client service by leading and motivating their team and developing loyalty programs to increase client satisfaction.

Key Responsibilities/Duties

• Build and maintain relationships with clients.
• Ensure clients are satisfied with their products and services.
• Alert the teams about opportunities for further sales within new/existing clients.
• Let clients know about other products (main and ancillary) and promotions the company offers.
• Provide accurate information to the client.
• Attend meetings with clients to build relationships.
• Achieve client relationship targets and KPI’s as set by the Client Service Manager
• Escalate and resolve areas of concern as raised by clients.
• Carry out client satisfaction surveys and reviews.
• Updati...