Client Services Executive

Sunderland, England, United Kingdom • Posted June 01, 2026

Job Type: Permanent

Location: Sunderland, England

Posted: June 01, 2026

Category: Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Application Deadline: July 11, 2026

Role Description

 We are looking for a Customer Success Executive to join a leading BPO company, based in Sunderland.
 This is a fantastic opportunity to make a real impact on the customer journey within a forward-thinking organisation.
  Main responsibilities: 
 Work closely with the Client Services Managers to deliver exceptional service.
 Support a team of 12, ensuring every customer interaction is positive and memorable.
 Provide support and guidance to resolve customer issues or queries.
 Showcase your excellent communication and problem-solving skills.
 Join a supportive and collaborative team.
  Required skills: 
 Experience in a customer care/experience role.
 Confident communicator and relationship builder.
 Organisational skills with the ability to multitask in a fast-paced environment.
 Strong analytical skills for interpreting data and providing actionable insights.
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