Client Services Manager

The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best-in-class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals.

Work Location: Mumbai

Work Arrangement: Hybrid (3 days in a week)

Work Schedule: APAC 1st shift 9 am -6 pm IST

Specific requirements: Responsible for leading a team of recruiters to deliver a best-in-class service to clients across one or more client accounts.

Duties and Responsibilities:

• Lead a high performing team to provide high quality services focused on exceeding the expectations of clients.
• Set clear performance standards and goals for the team. Assess progress against goals and performance standards, proactively address gaps.
• Provide leadership and coaching to dire...