Client Services Representative

Primary Responsibilities

• Act as the single point of contact for the Design House, Print Production Manager and Artwork Planners, and to provide timely responses to all inquiries.
• Responsible for project management.
• Manage client accounts and maintain good rapport with clients.
• Effectively coordinate client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice.
• Translate client requests and requirements into detailed, and sometimes technical, instructions for project teams.
• Manage the quality of the product and ensure on-time delivery.
• Handle the preparation of documented work orders.
• Ensure accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rewor...