Client Success Specialist

Why ClearSource?

ClearSource is hiring a Customer Success Specialist to support an exciting new partnership with a US-based B2B startup serving the dental industry.

Our client works directly with dental practices across the United States, offering a platform that helps dentists deliver added value to their patients.  As the first point of contact after a dental practice sign on, the Customer Success Specialist  is responsible for guiding new dentist offices through onboarding, setting them up on the platform, integrating the product into their day-to-day workflows, and making sure every new merchant feels confident and supported from day one.

This role is equal parts project manager, trainer, and relationship builder, and is a critical driver of customer activation and long-term retention.  This is a high-visibility role with significant growth potential as the client scales its operations.

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