Cloud & Managed Apps - L3 Windows

About Our Client

The company is a large organization in the FMCG industry, specializing in cosmetics and toiletries. They are known for their innovative approach to product development and their commitment to leveraging technology for operational excellence.

Job Description

KEY ACTIVITIES & TASKS* Lead resolution of high-priority (P1/P2) incidents, ensuring timely service restoration and effective communication to stakeholders and clients.

* Manage and maintain Windows server environments

* Image creation

* Troubleshoot complex issues related to Active Directory, DNS, GPO, DFS and user access management.

* Perform capacity planning, performance optimization, and fault analysis for Windows

* Conduct OS-level patching, kernel upgrades, and security hardening in compliance with Global I T standar...