Cloud Support Engineer — AI‑Driven SaaS Help

AlphaSense, Inc. in Singapore is seeking a proactive Cloud Support Engineer to join our dynamic team. In this critical role, you will troubleshoot and resolve technical issues across SaaS and private cloud environments, working closely with senior engineers for complex queries.

The ideal candidate should have 2-4 years of experience in technical support or cloud operations, strong communication skills, and a customer-first mindset. This position provides excellent growth opportunities into senior roles and SRE teams.