Collections Analyst (B2B)

Job Description

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Company Equipment, Retirement Plan

Professional Development

Job Training, Professional Development

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Work Setup:

• Schedule: Night Shift / Rotational Shift

Key Responsibilities:

• Monitor and review corporate customer accounts to identify outstanding balances and overdue invoices.
• Conduct follow‑ups with client finance contacts through email or calls to ensure timely payment.
• Investigate and help resolve billing concerns, payment discrepancies, and deduction‑related issues.
• Maintain accurate records of client account activities, collections updates, and payment statuses.
• Coordinate with internal departments to address invoice issues, disputes, or account adjustments.