Commercial Policy Operations Processor

Egypt, Egypt, Egypt • Posted June 05, 2026

Job Type: Full-time
Location: Egypt, Egypt
Posted: June 05, 2026
Category: Business Operations Specialists
Application Deadline: July 15, 2026

Role Description

Responsibilities:
  • To manage, monitor and ensure effective service delivery and to ensure that all requests (New Business, Renewals, Endorsements, Certificates) are booked and issued within defined SLA.
  • To ensure that all requests are issued as per internal guidelines / policies (Processes, Memos, Email Instructions, logging of customer complaints, tracker of error and any other).
  • Active Participation by self and team in Testing as per Guidelines.
  • To ensure that all requests (New Business, Renewals, Endorsements) are booked and issued within defined SLA.
  • To ensure that all requests are issued as per internal guidelines / policies (Processes, Memos, Email Instructions, logging of customer complaints, tracker of error and any other).
  • To ensure that all requests are issued accurately.
  • Active Participation in Testing as per guidelines and to make sure that the testing is carried out timely and accurately.
  • Others task pres...
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