Complex Spa Manager, Toronto

Job Description

We are looking for a full time, energetic, creative, and enthusiastic Complex Spa Manager to join the Equinox team! The Complex Spa Manager is a results‑oriented leader who directs staff at one of our Flagship locations to the highest level of customer service and operational excellence, overseeing multiple Equinox Spa locations.

Job Responsibilities

• Hiring & Training of Spa Desk Staff
• Scheduling Desk Staff
• Coaching of staff
• Service revenue goals
• Retail revenue goals
• Event planning
• Direct client outreach
• Direct client in‑reach
• Product inventory

Qualifications

• Customer Service experience
• Management experience and/or experience in Hotel Spas is preferred
• 1-2 years Spa Experience
• Massage Therapy and/or Esthetics licensu...