Concierge

Melbourne, Victoria, Australia • Posted June 04, 2026

Job Type: Full-time

Location: Melbourne, Victoria

Posted: June 04, 2026

Category: Baggage Porters, Bellhops, and Concierges

Application Deadline: July 14, 2026

Role Description

The Position:

Provide a friendly and engaging welcoming experience and Customer service, meeting all client expectations and acting as the face of our customer brand.

Represent ISS as a professional, responsive and committed partner to the success and continuous improvement of the contract.

Understand the safety cultures: E.g.: Maintain a Zero Harm Culture / Hazard identification / Near Miss and Incident Reporting / Client-specific safety systems and requirements.

Proactive and predictive service delivery and excellence

Ensure meeting rooms are reset and stocked and resolve any equipment issues promptly

Maintain the assigned commercial site/floors as the corporate showcase to all visitors

Ensure all relevant process documents, procedures and listings are accurate and up to date.

Follow end-to-end journey in relation to cleaning and reactive maintenance work orders raised.

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