Configuration Specialist

ZeroFox seeks a Configuration Specialist to support the ZeroFox Customer Success program. This role will be responsible for several tasks that will ultimately drive enhanced customer outcomes with the ZeroFox Platform, including  platform configuration, platform optimization, and ongoing platform health monitoring and intervention. This role is pivotal in ensuring the ZeroFox SaaS platform operates seamlessly, meeting the evolving business and technical needs of our organization and our customers.

We are looking for technically-minded individuals with superior communication skills, strong problem-solving skills, an eye for detail, and a passion for continuous improvement. Candidates with experience in SaaS configuration, onboarding, customer success technical operations, and platform support will be given priority consideration.

Roles and Responsibilities

• Provide technical configuration support to the Customer Success teams to enhance pl...