Contact Centre Manager: Forecasting & Performance

prince albert, sk, Canada • Posted June 05, 2026

Job Type: Full-time

Location: prince albert, sk

Posted: June 05, 2026

Category: Management & Operations

Application Deadline: July 15, 2026

Role Description

Responsibilities The Manager leads and oversees the delivery of provincial workload and capacity forecasting, planning, and performance reporting. This involves managing departmental resources to serve customers across various channels, tracking service levels and work progress, collecting revenue, and acquisition of new customers. 
Location: Prince Albert & North Battleford 
SaskEnergy values and supports a diverse workforce and appreciates all applications. 
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