Content Lead

Job Overview

As a Content Lead at Snoonu, you’ll drive large‑scale content operations that power our marketplace growth. Sitting within the Commercial Content team, you’ll lead a high‑performing team of 50+ members, ensuring product catalogs are accurate, optimized, and ready to convert. This role blends leadership, operational excellence, data‑driven decision‑making and automation to deliver measurable business impact.

Responsibilities

• Lead and manage a 50+ member content operations team to deliver high‑quality catalog output at scale.
• Oversee end‑to‑end product content workflows, including onboarding, updates, translations and promotional requests.
• Ensure SLA compliance and optimize case‑handling performance across content operations.
• Build and maintain structured reports and dashboards to track productivity, turnaround times and GMV impact.
• Collaborate with merchants and internal commercial teams to alig...