Content Operations Manager

• Full remote with competitive salary and benefits
• Join na fast-growing company looking to scale their global operations

About Our Client

The hiring company is a large organization operating in the gaming space. It is known for providing innovative solutions and leveraging cutting-edge technologies to maintain its competitive edge in the market.

Job Description

Team Leadership & Operations

• Oversee day-to-day operations across multiple content production teams
• Manage and coach team leads to improve performance, quality, and accountability
• Set clear KPIs, SLAs, and quality standards across all functions
• Ensure proper workload distribution, staffing, and coverage

Process & Workflow Optimization

• Design, document, and implement SOPs and workflows
• Identify bottlenecks and inefficiencies—drive continuous improvements
• Build scalable s...