Contracts & Customer Support Manager

Job title: Manager, Commercial Contracting & Customer Support

Department: COMMERCIAL OPERATIONS

Business Unit: CORPORATE

Reports to: Manager, Contract Performance & Sales Support

Location: Canada

Role Overview

• Lead and build a high performing team
• Lead training and development of team members
• Oversee and support day-to-day activities of the Commercial Contracting and Customer Support Teams
• Manage Team KPIs and drive operational excellence
• Manage and maintain departmental SOPs and documents
• Strengthen and maintain strategic partnerships with internal departments
• Demonstrate leadership behavior and company values

Hologic, Inc. is a leading developer, manufacturer and supplier of premium molecular diagnostic products and services that are used to diagnose human diseases, screen donated human blood and to aid in biomedical research. Hologic is also a lea...