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Copilot Tier 3 Specialist

Toronto, Ontario, Canada • Posted March 17, 2026

Job Type: Full-time
Location: Toronto, Ontario
Posted: March 17, 2026
Category: Computer Occupations
Application Deadline: April 26, 2026

Role Description

Application Deadline:

03/29/2026

Address:

4100 Gordon Baker Road

Job Family Group:

Technology

Oversees, manages, and supports the operational aspects of Microsoft 365 Copilot services (Copilot for Work/Web, Copilot Studio, Copilot for Azure, Security Copilot, etc.) across the enterprise. Ensures Copilot features run smoothly, securely, and in compliance with BMO’s policies. Applies in-depth knowledge of Microsoft 365 administration, cloud security, and IT service management to maintain seamless Copilot user experiences and optimize service performance.

  • Copilot Policy Management: Manages and maintains all Copilot-related policies and configurations. Aligns Copilot usage with Microsoft Purview data governance policies (data classification, sensitivity labeling, information protection) to ensure compliance with enterprise standards. Configures role-based access control (RBAC) and Conditional Access policies in Entra ID (Azure Active Directory) to govern who...

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