Costumer Experience Representative - Metcalfe

Job ID:  521337

Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products.  Permacon is a division of Oldcastle APG and operates 9 plants in Ontario and Quebec. 

Job Summary

This position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up, and resolution to client inquiries or issues.

Job Responsibilities

• Assist customer with product questions, ordering, order tracking, complaints,...