Country Manager — Philippines

We’re looking for a Country Manager to build and run the local operations — ensuring a seamless experience for customers as we grow.

This role is about execution excellence across operations, customer experience, and team management.

What You’ll Do

• Own day-to-day operations in the Philippines
• Ensure high-quality customer experience across onboarding and ongoing service
• Manage and improve customer support and retention
• Coordinate closely with central teams (product, growth, academic)
• Build and manage local team (CS, operations, mentors)
• Identify and fix operational bottlenecks quickly

What We’re Looking For

• Strong operations or customer experience background
• Highly organized with attention to detail
• Proven ability to manage teams and processes
• Comfortable working in fast-paced, ambiguous environments