Credgenics- Dialer Engineer/SIP Engineer

About the Role

We are looking for an experienced Dialer Engineer / SIP Engineer who has deep expertise in setting up and scaling VoIP-based contact center solutions using Asterisk or similar technologies. The ideal candidate should have hands-on experience in building inbound and outbound dialer systems from the ground up, with a strong grasp of SIP protocol, cloud infrastructure, and telephony integration best practices.

Key Responsibilities

● Dialer Setup & Architecture

○ Design and implement scalable cloud-based inbound and outbound dialer architecture using Asterisk, Kamailio/OpenSIPS, and related tools.

○ Lead the end-to-end setup of dialer systems including IVR, predictive/auto/manual dialing modes, and queue management.