Credit Analyst

The Credit Analyst is responsible for effective credit management, collections, and debtor performance across assigned accounts, while also driving continuous process improvements to enhance efficiency, controls, and customer experience within the Credit Management function.

We are seeking someone who thrives in a fast-paced environment, enjoys problem-solving through data, has passion for continuous improvement and a commitment to customer service excellence.

• Accountable for assigned customer accounts, ensuring timely collection and resolution of overdue balances.
• Proactively follow up with customers to secure overdue payments and negotiate payment solutions where required.
• Respond to customer account and credit-related queries in a timely, professional manner. This includes collaborating with sales and operations stakeholders to obtain the necessary information to respond to customer.
• Track and monitor monthly overdue and meet...