Credit & Collection Analyst II

We are currently looking for a Credit and Collections Analyst II who can start as soon as possible.

This role is open to candidates who are willing to work on a shifting schedule and be assigned to any site. This position requires 100% on-site work.



Key Responsibilities:

I. Collections



Conduct daily outreach to customers regarding past-due invoices and short payments via phone and email

Manage and monitor a high-volume portfolio of accounts, prioritizing high-risk or recurring issues

Prepare and analyze Accounts Receivable (A/R) aging reports and recommend appropriate collection strategies

Collaborate with the Credit & Collections Manager to resolve complex or long-standing issues



II. Deduction Management

Accurately identify and classify deductions after remittance

Review and validate customer resale certificates related to sales tax deductions

Coordinate with internal teams (Sales, Ope...