CRM Manager

About Impress Impress is Europe’s largest orthodontic provider, on a mission to make great orthodontic care accessible to everyone. With clinics across Europe and the US, and a fast-growing team of clinicians, technologists, and operators, we’re rethinking how orthodontics is delivered — combining medical expertise with technology to give patients better, faster, more affordable treatment.

The Role We’re looking for a CRM Manager to own our HubSpot ecosystem and turn patient and lead data into actionable insight. This isn’t a “send newsletters” role — it’s about building the data infrastructure and reporting that lets our commercial and operations teams make better decisions, faster. You’ll be the go-to person for CRM data integrity, pipeline reporting, and analytics across multiple markets. You’ll work cross-functionally with Sales, Marketing, Operations, and Finance to make sure HubSpot is the single source of truth — and that the truth is clear, timely, and useful.